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The Customer Experience Management (CXM) report includes metrics such as a company’s size and revenue, the diversity of its clientele, vision and strategy, and scope of services, among other factors. The post GlowTouch Listed on 2022 Customer Experience Management (CXM) PEAK Matrix® appeared first on GlowTouch LLC.
In fact, the Foundry’s recently published Cloud Computing Study (2022) found that 84% of organizations have at least one application, or a portion of their computing infrastructure already in the cloud. All of this is a deviation from traditional on-premise computing which is done via a local server or personal computer.
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