Remove 2002 Remove 2020 Remove Customer Experience
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GlowTouch Listed on 2022 Customer Experience Management (CXM) PEAK Matrix®

GlowTouch

The past year has been a continuation of a growth cycle that began in 2020. Since July 2020, GlowTouch has added dozens of new clients while also managing the expansion of numerous existing programs and extending its global footprint. It covers companies, products, solutions, and locations and ranks companies accordingly.

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White Glove Service

GlowTouch

This type of service, typically associated with luxury goods, is filtering across the general marketplace with an emphasis on the customer experience. The ‘experience’ speaks to all contact that people have with a product or service, from discovery to purchase to after-care and beyond. About GlowTouch. Tonya Morgan.

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GlowTouch Enhances Senior Leadership with New Addition and Executive Promotion

GlowTouch

October 21, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, is pleased to announce recent changes to its key leadership positions. Tina Hammons was recently promoted to Senior Vice President of Customer Experience. LOUISVILLE, Ky.

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How to Select the Right Customer Support Channels for Your Company

GlowTouch

As online reviews, business ratings, and social media posts became staples, customer support experience is now an integral part of any company’s reputation and success, especially for online brands. This is why choosing the customer support channels that work for your business is so important. Customer Support Channels.

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5 Must-Have Tools to Maximize Productivity of Customer Support Teams

GlowTouch

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 5 Must-Have Tools to Maximize Productivity of Customer Support Teams. Building an effective customer support team is of paramount importance for all businesses. By building a productive and unified customer service team!

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7 Reasons Why Outsourcing Customer Support Can Give You a Competitive Advantage

GlowTouch

Customer experience is the next major battleground of the corporate world. Research shows that out of the companies that work hard to improve their customer experience, 84% report increased revenue as a result of their efforts. 7 Questions to Ask Your Customer Support Vendor. Increased Revenue. About GlowTouch.

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3 Reasons Why Outsourcing Chat Can Increase Your Customer Satisfaction

GlowTouch

When you reduce costs by using an outsourced chat support solution, you’ll have additional resources available to use on other aspects of the overall customer experience. Should you invest in enhanced security to keep your customers’ confidential information secure? 7 Questions to Ask Your Customer Support Vendor.