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Similarly, a CX strategy requires vision and a winning aspiration, but with a customer focus. Take Nordstrom’s vision statement as an example: “to serve our customers better, to always be relevant in their lives and to form lifelong relationships”. A vision that is purposeful for your customers will also be easier to promote.
The Agile Manifesto, crafted in 2001, wasn’t about ditching all structure. Think of this roadmap as your strategic guide—a high-level vision broken down into manageable pieces that the team can work on iteratively. Leaders should actively support the Agile transformation and help communicate its goals to the entire organization.
Later, in 2001, Sutherland published this experience under the title “ Agile Can Scale: Inventing and Reinventing SCRUM in Five Companies ,” which mentioned Scrum of scrums for the first time. . Also read : A Comprehensive Guide to Scrum Sprint Planning. A perfect software product demands an equally excellent execution methodology.
And there is a shift towards talking about business agility, or digitaltransformation or like the industry is hunting some of these big words. So you think about like the signing of the manifesto back in 2001, what was going on during that time is Scrum was at the table, XP was at the table, Leanne was at table.
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