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Checkmate: The Queen’s Gambit of customer experience strategy – Part 1

Clarasys

Similarly, a CX strategy requires vision and a winning aspiration, but with a customer focus. Take Nordstrom’s vision statement as an example: “to serve our customers better, to always be relevant in their lives and to form lifelong relationships”. A vision that is purposeful for your customers will also be easier to promote.

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Exploit vs. Explore – When to Choose Agile over Traditional Approaches

Vitality Chicago

Agile ways of working have become extremely popular since 2001 when the Manifesto for Agile Software Development was published. When Amazon Pharmacy launched in November of 2020, it was hailed as “arguably Amazon’s broadest push into the healthcare business to-date” So what are the characteristics of this work?

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Top Agile Blogs to Follow | Techcanvass

The BAWorld

His informative blogs are on key topics such as product vision & strategy, product roadmap, product backlog, process (product discovery, agile, scrum). Scrum Alliance has been supporting the agile movement as a non-profit certifying body in the agile space since 2001. Mountain Goat Software. Scrum Alliance – Agile Matters.

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The Essential Role of Business Analysts in Agile Software Development

Modern Analyst

A report by Gartner notes that "effective communication facilitated by BAs leads to better project outcomes and higher stakeholder satisfaction" (Gartner, 2020). As UX becomes a focal point in product development, the analytical skills of BAs will be invaluable (Nielsen Norman Group, 2020).

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